Which action demonstrates active listening skills?

Study for the CPS Peer Support Specialist Test. Use our study tools including flashcards and multiple-choice questions with explanations to get ready for your exam!

The action that demonstrates active listening skills is reflecting back what the peer has expressed. This technique involves paraphrasing or summarizing what the other person has said to convey understanding and validation of their feelings and experiences. By reflecting back, the listener not only shows that they are paying attention but also helps the speaker feel heard and understood. This can enhance communication, build trust, and foster a supportive environment.

In contrast, simply nodding without responding may indicate passive listening, as it does not engage the speaker or encourage further dialogue. Interrupting to provide solutions can disrupt the flow of conversation and may come off as dismissive of the speaker's feelings or thoughts. Changing the subject to ease discomfort can sidetrack the conversation from the important issues being expressed, potentially leaving the speaker feeling undervalued or unacknowledged. Therefore, reflecting back is the most effective way to demonstrate active listening and support the peer in their sharing.

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