When a peer expresses agitation about feeling left out, what is the best response?

Study for the CPS Peer Support Specialist Test. Use our study tools including flashcards and multiple-choice questions with explanations to get ready for your exam!

Providing active listening and encouraging the peer to talk about her feelings is the most effective response in this situation. This approach shows empathy and creates a supportive environment where the peer feels heard and validated. Active listening involves not just hearing the words spoken, but also understanding and acknowledging the emotional content behind them. By inviting the peer to share her feelings, it fosters a sense of connection and can help alleviate her agitation. This response aligns with the principles of peer support, which emphasize understanding and sharing personal experiences to build trust and rapport.

Engaging in conversation about feelings can lead to a constructive dialogue that might uncover underlying issues and help the peer feel less isolated. This is particularly important for individuals who may be experiencing emotional distress, as it allows them to articulate their concerns in a safe space.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy