If a peer feels negatively affected by staff comments, what should a Peer Specialist provide?

Providing a peer with forms on patient rights and grievance procedures is the appropriate response. This action supports the peer's autonomy and empowers them to understand their rights within the system. Offering this information allows the peer to formally address their feelings and experiences in a constructive way. It helps to normalize the process of expressing concerns and ensures that they are aware of the appropriate channels to seek resolution.

In contrast, filing a report on behalf of the peer, advising them to ignore the issue, or threatening media involvement do not foster a supportive or constructive approach. These options may escalate the situation without addressing the individual's emotional needs or rights and could potentially undermine the peer’s sense of agency and empowerment in navigating their concerns.