How do Certified Peer Specialists address issues when a client is in crisis?

Certified Peer Specialists play a vital role in supporting clients during crises by recognizing the importance of appropriate referrals for additional resources and services. When a client is in crisis, Peer Specialists may not have the expertise needed to handle every situation and can identify when a situation surpasses their training or capability.

By facilitating referrals, they ensure that clients receive the necessary support, whether that's from mental health professionals, crisis intervention services, or community resources. This approach fosters a holistic response to the client’s needs, while also empowering clients by guiding them to access the help they require. It focuses on collaboration and encourages the client to remain an active participant in their care, rather than overriding their autonomy or disregarding their input.

This supportive role is crucial in building trust and maintaining a client-centered focus during challenging times, ensuring that the client feels heard and valued while navigating their crisis.